Occupations

Tasks
Knowledge and Skills
Job Zone
Work Styles and Values

Tasks

Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
Sanitize toys and play equipment.
Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.
Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention.
Observe and monitor children's play activities.
Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
Instruct children in health and personal habits, such as eating, resting, and toilet habits.
Read to children and teach them simple painting, drawing, handicrafts, and songs.
Organize and store toys and materials to ensure order in activity areas.
Dress children and change diapers.
Perform housekeeping duties, such as laundry, cleaning, dish washing, and changing of linens.
Maintain a safe play environment.
Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
Assist in preparing food and serving meals and refreshments to children.
Create developmentally appropriate lesson plans.
Regulate children's rest periods.
Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.
Organize and participate in recreational activities and outings, such as games and field trips.

Knowledge
	Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
	Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
	Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
	English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills
	Service Orientation - Actively looking for ways to help people.
	Speaking - Talking to others to convey information effectively.
	Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
	Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
	Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
	Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
	Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
	Coordination - Adjusting actions in relation to others' actions.
	Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
	Writing - Communicating effectively in writing as appropriate for the needs of the audience.
	Time Management - Managing one's own time and the time of others.
	Instructing - Teaching others how to do something.
	Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
	Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
	Persuasion - Persuading others to change their minds or behavior.

Abilities
	Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
	Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
	Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
	Speech Clarity - The ability to speak clearly so others can understand you.
	Written Comprehension - The ability to read and understand information and ideas presented in writing.
	Written Expression - The ability to communicate information and ideas in writing so others will understand.
	Speech Recognition - The ability to identify and understand the speech of another person.
	Near Vision - The ability to see details at close range (within a few feet of the observer).
	Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
	Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
	Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
	Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
	Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
	Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
	Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Work Activities
	Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
	Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
	Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
	Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
	Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
	Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
	Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
	Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
	Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
	Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
	Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
	Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
	Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
	Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
	Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.

Job Zone
Title	Job Zone Two: Some Preparation Needed
Overall Experience	Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training	Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples	These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
Education	These occupations usually require a high school diploma.

Interests
	Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
	Artistic - Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
	Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
	Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Work Styles
	Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
	Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
	Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
	Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
	Integrity - Job requires being honest and ethical.
	Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
	Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
	Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.

Work Values
	Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Child Care Workers - 39-9011.00