Occupations

Tasks
Knowledge and Skills
Job Zone
Work Styles and Values

Tasks

Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
Provide patients with help moving in and out of beds, baths, wheelchairs or automobiles, and with dressing and grooming.
Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
Check patients' pulse, temperature and respiration.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

Knowledge
	Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
	Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
	Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
	English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
	Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
	Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills
	Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
	Service Orientation - Actively looking for ways to help people.
	Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
	Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
	Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
	Speaking - Talking to others to convey information effectively.
	Writing - Communicating effectively in writing as appropriate for the needs of the audience.
	Coordination - Adjusting actions in relation to others' actions.
	Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
	Instructing - Teaching others how to do something.
	Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
	Time Management - Managing one's own time and the time of others.
	Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Abilities
	Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
	Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
	Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
	Speech Clarity - The ability to speak clearly so others can understand you.
	Near Vision - The ability to see details at close range (within a few feet of the observer).
	Written Comprehension - The ability to read and understand information and ideas presented in writing.
	Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
	Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
	Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
	Speech Recognition - The ability to identify and understand the speech of another person.
	Written Expression - The ability to communicate information and ideas in writing so others will understand.
	Trunk Strength - The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
	Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
	Flexibility of Closure - The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
	Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
	Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

Work Activities
	Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
	Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
	Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
	Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
	Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
	Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
	Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
	Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
	Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
	Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
	Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
	Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
	Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.
	Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
	Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
	Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.
	Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
	Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.
	Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.

Job Zone
Title	Job Zone Two: Some Preparation Needed
Overall Experience	Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training	Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples	These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
Education	These occupations usually require a high school diploma.

Interests
	Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
	Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outsi

Work Styles
	Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
	Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
	Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
	Integrity - Job requires being honest and ethical.
	Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
	Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
	Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
	Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
	Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

Work Values

Home Health Aides - 31-1011.00